Frequenlty Asked Questions

FAQ

This depends on a few factors, such as season, current schedule, and distance. We recommend that you contact us at least 4-8 weeks in advance. That gives us a bit of flexibility around your moving date. However, if you have an emergency that requires you to move in a short window of time, don’t hesitate to reach out, and we will do our best to help you.

The best time to move depends on your priorities. If you have children, moving in the summer months might be easier, to not interrupt their school. If weather is a concern, try to pick more mild weather months like early fall or late spring. The most cost-effective time to move is in the winter because the demand for moving services is low.

Create a list of what needs to be done, starting with one room at a time. Figure out what items will be packed together and organize everything. If you are using our packing service, make sure your items are laid out in a way that is easy to follow. Be as detailed as needed, so your movers know exactly what goes where.

If you live in a community, please show the movers where they are allowed to park if you haven’t told them so during your reservation. Show our movers around the house and explain what needs to be moved or stayed if you haven’t parked or labeled anything yet. Now, you can relax and let us work for you. And, yes, if you can, please stick around in case there are any questions, but mostly relax and let them handle everything.

FAQ Local Moving

The time it takes to complete a move with Family Moving Express depends on how much you are moving and the type of housing you are moving from and to. For example, an apartment studio with an estimated 500 square feet could take 3-5 hours, while a three-bedroom single-family home could take between 7-12 hours. To ensure the most efficient move possible, make sure to communicate with our team throughout the process.

The cost of a local move with Family Moving Express depends on a few factors, such as the number of items to be moved, the distance you are moving from or to, and whether a packing service is needed. To quote an accurate moving quote from us, please fill out our “Free Moving Quote” Request Form, and one of our team members would be more than happy to help you.

Family Moving Express’s local moving services typically include packing, loading, unloading, unpacking, and storage options. We offer a range of additional services to meet your specific needs.

FAQ Long-Distance Moving

The time it takes for a long-distance move depends on many factors such as distance, number of items being moved, need for storage, seasonality, etc. Given all these factors, you should plan between 12 hours and 1 week for your long-distance moving. Communication with Family Moving Express’s team is crucial to ensure a smooth move.

The cost of a long-distance move varies based on the size of the move, distance, storage, and more. The average cost of interstate moving can start at $1,500 and can increase based on the services requested, the amount being moved, and any special accommodations.

Family Moving Express’s long-distance moving services include packing, loading, unloading, unpacking, and storage options.

FAQ Residential Moving

The duration of a residential move depends on the size of the move. A smaller apartment may take 2-3 hours, while a full-family home could take up to 7-8 hours. Communication is key during the process, so make sure you communicate all your requirements with Family Moving Express movers.

The cost of a residential move is typically around $1,200. However, the cost will be adjusted based on what you’re moving, the number of items, and the services you’re using.

Family Moving Express’s residential moving services typically include packing, loading, unloading, unpacking, and storage options.

FAQ Commercial Relocation

The process of moving a business is detailed and needs to be handled with the utmost care. The entire process can take as little as 1 month up to over half a year for larger businesses. It all depends on the size of the company you are moving. Most business moves take between 1-6 weeks. To ensure the most efficient move possible, make sure your movers know exactly what services they need to provide. Try to communicate as much as possible during the process.

The average cost of moving an office starts at around $5,000 and runs up to $30,000 for larger companies. The price will vary depending on the size and difficulty of the move.

Every moving company generally offers the same set of services for a basic full-service move. These services typically include packing, loading, unloading, unpacking, and storage options. Moving files and important paperwork are also handled with the utmost care and discretion.

FAQ Storage Services

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Storage Solutions

Family Moving Express offers both short-term and long-term storage options to accommodate your specific needs. You can store your belongings with us for as little or as long as you need, and we’ll work with you to create a storage plan that meets your unique requirements.

FAMILY MOVING EXPRESS storage prices are calculated based on factors such as space needed, duration of storage, and additional services requested. We also consider the distance between the customer’s location and our storage facility, as well as the level of security provided.

To ensure the safety and security of our customers and their belongings, Family Moving Express does not allow certain items to be stored in our facility, such as hazardous materials, flammable items, explosives, and illegal substances. We may also have restrictions on the type of items allowed. We encourage customers to check with us before storing any items to ensure they comply with our policies and procedures.

FAQ Packing Services

Family Moving Express will provide as much assistance as possible to ensure that your items are packed in a safe and organized manner.

Your belongings will be protected under our protection plan. For more information about our protection plan, please refer to the contract provided by Family Moving Express.

Yes, Family Moving Express provides extra protection for very expensive items. This may include options like climate-controlled storage, specialized packing materials, and insurance coverage. Family Moving Express takes special care when handling valuable items and has trained team members who handle them with professionalism. If you have expensive items that require additional protection, be sure to ask your moving or storage company about the options available.

FAQ Moving Supplies & Boxes

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

FAQ Junk Removal

Family Moving Express removes most types of junk, but we cannot take hazardous materials like asbestos, chemicals, and medical waste. Some large or heavy items may also have restrictions. Contact us to discuss your specific needs.

Family Moving Express calculates junk removal prices based on volume, weight, complexity, and additional services requested. We offer competitive pricing and are happy to work within your budget. Contact us for a quote or to discuss your junk removal needs.

Make sure what you need removed is in an easily accessible and safe spot. Only set out approved and agreed-upon items.

FAQ Concierge Services

Family Moving Express’s concierge moving services provide everything you need to move quickly and efficiently. It includes all the basic moving services, plus extra services to make your move as stress-free as possible.

Yes, Family Moving Express’s Concierge Service is a personalized and comprehensive assistance option we offer for your moving needs. The cost of this service may vary depending on your specific requirements.

Tips are never mandatory. Family Moving Express will never ask you for tips but they are greatly appreciated. If you ever feel the need to tip your movers, do so as you see fit.

Pricing and Paperwork

A binding estimate is an estimate before your move that adds up the requested services and gives you the base price for your move.

A non-binding estimate charges you according to the actual weight of your shipment. The drivers will weigh their truck before your belongings are loaded, and again once they are loaded up. The rest of the moving cost will then be calculated at your initial starting location. There are very rare cases where additional costs will be added during the move. In the unlikely event that does happen, the driver will provide them to you once you arrive at your destination.

Other FAQ

Yes, Family Moving Express requires a deposit to reserve moving or storage services. 

Family Moving Express accepts major credit cards, debit cards, and cash as payment. We do not accept personal checks. Please contact us for more information.

If for any reason your move date changes, let Family Moving Express know as soon as possible. Please contact us here if you have any changes you need to make.

Family Moving Express will provide as much assistance as possible to ensure that your items are packed in a safe and organized manner.

Your belongings will be protected under our protection plan.

Yes, this may include options like climate-controlled storage, specialized packing materials, and insurance coverage. Family Moving Express takes special care when handling valuable items and has trained team members who handle them with professionalism. If you have expensive items that require additional protection, be sure to ask your moving or storage company about the options available.

Family Moving Express provides storage services for as long as you need. Our rates can be found here.

Family Moving Express cannot move perishable items such as food or plants due to their fragility and tendency to spoil. Please make alternate arrangements for their transportation.

While Family Moving Express does not specialize in pet transportation, we can offer guidance and recommend reputable pet transport companies to help you safely transport your furry friends.

Move with confidence knowing our professionals are on your side. Get a free moving estimate to start planning your stress-free move.


Request a Quote